Shipping policy

Thank you for shopping at Zerin Oils Ltd. We’re committed to delivering your order safely and on time. Below are the details of our current shipping terms:

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🚚 Shipping Options & Rates (UK)

We currently offer two delivery options within the (Shipping in UK only)

• Standard Delivery:
  – FREE Shipping (Limited Time Offer)
  – Estimated delivery: 2–4 business days after dispatch

• Express Delivery:
  – £3.99 flat rate
  – Estimated delivery: 1–3 business days after dispatch

Note: Delivery times are estimates and may vary slightly depending on location or courier conditions.

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⏱ Processing Time

• All orders are processed within 1–2 business days (Monday–Friday).

• Orders placed on weekends or public holidays will be processed the next working day.

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🔍 Order Tracking

• Once your order is shipped, you’ll receive a tracking number via email or SMS so you can follow its journey to your doorstep.

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📦 Lost or Damaged Packages

• If your parcel arrives damaged, please email us at info@zerin.store within 48 hours of delivery, including photos of the packaging and item.

• If your order is lost in transit, we’ll work with the courier to resolve the issue. In such cases, you may be eligible for a replacement or refund.

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💬 Need Help?

For any shipping questions or concerns, feel free to reach out:
📧 info@zerin.store
We're here to help!